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Your search has returned 43 resultsReport recommends review of how the Northern Ireland Housing Executive handles complaints
We upheld a man's complaint about the Housing Executive's failure to deal with his enquiries about emergency accommodation.
Decision to remove patient from GP Practice was ‘unfair and disproportionate’
A GP practice removed a woman from its Patient List following a complaint she made about practice staff.
Investigation into a complaint about the Southern Health and Social Care Trust
A patient complained that the Trust should have changed her waiting list status to ‘urgent’ following a request by her GP. We did not uphold the complaint.
Complaint about Trust’s treatment of diabetic patient
A woman complained about the care provided by the Belfast Health and Social Care Trust to her late father in his final weeks. We upheld parts of the complaint.
Patient felt ‘forced’ to proceed with chaperone before undergoing medical examination
A patient should have been told by her doctor that she did not need to be accompanied by a chaperone during gynaecological treatment.
Northern Ireland Housing Executive properly assessed man’s housing application
A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house.
Investigation into a complaint about the Belfast Trust
A woman complained that nursing staff failed to meet her late mother’s personal hygiene needs while she was in hospital. She also complained about the Trust’s decision not to carry out a planned kidney operation.
Complaint about Primary School partially upheld
A woman complained about her daughter’s teacher and of the school’s failure to act on her concerns.
GP Practice treated patient appropriately
A woman complained that her husband’s GP failed to recognise the seriousness of his condition. We found it managed his care in accordance with good practice.
Investigation of a complaint against the Belfast Health and Social Care Trust
A woman complained about the care and treatment the Belfast Health and Social Care Trust provided to her daughter following spinal surgery.