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The mother of a nine-year old boy who tragically passed away following treatment for a rare form of leukaemia complained about the treatment he received in hospital.

A man complained that an injection in his lower back left him in severe constant pain.

We found that the Northern Trust carried out the procedure properly, but did not fully explain to the man that it may lead to his symptoms worsening.

A report has criticised elements of the care and treatment provided to an elderly patient in Domnall Care Home (Belfast).

We concluded that the investigation by the Belfast Health and Social Care Trust followed all relevant guidelines, but asked it to remind staff of the importance of routinely consulting the GPs of vulnerable adults when carrying out future investigations.

We investigated how a patient was treated in the Royal Victoria Hospital after he suffered a cardiac arrest.  We found that the Belfast Trust carried out all observations, tests and procedures in line with the appropriate policies and guidelines.

We investigated a complaint about the treatment a man received from his GP practice shortly before he took his own life. 

We upheld parts of the complaint.

A woman complained that frequent visits by carers caused her brother to experience unnecessary stress and anxiety.  We found the visits were undertaken in line with the relevant guidance and procedures.

A man said the Department of Agriculture, Environment and Rural Affairs failed to investigate his reports of unlawful activity by a waste management company.  

We upheld parts of the complaint.

The Northern Trust failed to keep proper records of a patient's food intake, and didn't provide him with insulin after he experienced an episode of hypoglycaemia.

A woman complained that the Northern Trust should have consulted her and her family when making decisions around the care of her late mother.  

We found the Trust's decision making at the time was appropriate, but were critical of the way it dealt with her complaint.