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Investigation into delay in diagnoses of patient’s stroke

Nursing staff in the Belfast Trust should have referred a patient to doctors after they noticed possible signs of a stroke.

Patient should have been told about treatment's possible side effects

A man complained that an injection in his lower back left him in severe constant pain.

We found that the Northern Trust carried out the procedure properly, but did not fully explain to the man that it may lead to his symptoms worsening.

Care and treatment of patient following hip operation

A patient in the Western Trust said her hip surgery caused her ongoing pain, leaving her with anxiety and depression.

We found the Trust correctly performed the surgery and gave the patient appropriate post-operative care, but that it should have checked for signs of infection after a first operation failed.

Trust did not properly diagnose patient before discharging her from hospital

We upheld a complaint from a woman who said that her late mother should not have been discharged from Antrim Area Hospital.

The care and treatment of a child in the Royal Hospital Belfast for Sick Children

The mother of a nine-year old boy who tragically passed away following treatment for a rare form of leukaemia complained about the treatment he received in hospital.

GP practice apologises over care of patient

We investigated a complaint about the treatment a man received from his GP practice shortly before he took his own life. 

We upheld parts of the complaint.

Treatment of a patient at the Royal Victoria Hospital, Belfast

We investigated how a patient was treated in the Royal Victoria Hospital after he suffered a cardiac arrest.  We found that the Belfast Trust carried out all observations, tests and procedures in line with the appropriate policies and guidelines.

Concerns about treatment of care home resident should have been passed on sooner

The Belfast Trust failed to keep a proper record of how it responded to allegations from a whistleblower.  It should also have informed the resident’s wife of the allegations at an earlier stage. 

Trust to apologise for failures in care of diabetic patient

The Northern Trust failed to keep proper records of a patient's food intake, and didn't provide him with insulin after he experienced an episode of hypoglycaemia.

Home visits to vulnerable patient were necessary to ensure his safety

A woman complained that frequent visits by carers caused her brother to experience unnecessary stress and anxiety.  We found the visits were undertaken in line with the relevant guidance and procedures.

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