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Your search has returned 478 resultsProcedure to insert catheter should have been abandoned when patient became distressed
The Ombudsman has recommended staff training in a Trust to help improve communication with patients who become distressed during post-birth procedures.
Ombudsman criticises Council’s record keeping over planning application for heat and power plant
Derry City and Strabane District Council has been criticised for not making contemporaneous records over whether to carry out a Habitat Regulation Assessment during a planning case.
Apology follows mix-up over identity of hospital patient
The Chief Executives of three health trusts have apologised after an error in recording a patient’s date of birth led to him being confused with another patient.
Trust’s handling of complaint increased patient's frustration and anxiety
Investigation finds that it took more than 6 months for the Belfast Health and Social Care Trust to respond to a patient’s complaint.
Healthcare provider missed opportunity for earlier assessment of patient’s hip injury
Our investigation found that 3FiveTwo’s treatment of a patient was appropriate, but that errors led to a delay in her treatment.
Report upholds man's complaint about suspension of PIP
Our investigation examined a man's claims that the Department for Communities had failed to consider his ‘difficulties’ when considering his claim for the Personal Independence Payment benefit, and that it lacked understanding of his condition.
Failures in end of life care had ‘significant impact’ on cancer patient and her daughter
Errors by the Belfast Health and Social Care Trust meant that a cancer patient’s end of life symptoms were left uncontrolled, and that opportunities for advanced care planning were missed. It also found that her end of life wishes were not taken into account.
Investigation of a complaint about the Western Health and Social Care Trust
We found a number of failures in our investigation into the Trust's care of a nursing home patient.
Hospital failed to check that patient was medically fit for discharge
We partially upheld a complaint that a patient contracted sepsis because he was released too early from Antrim Area Hospital. We asked the hospital to apologise for its failings, and to review its procedures on discharge of patients from the ward in question.