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The South Eastern Health Trust failed to tell a man about changes to his mother’s nutritional plan and the process of her palliative care.

Belfast Health and Social Care Trust cared appropriately for a cancer patient and communicated properly with her family during her treatment.

A woman complained that her late husband was not treated properly for pain and swelling in his leg.  We found he was appropriately looked after in the Emergency Department of Craigavon Area Hospital, but were concerned that medical staff did not record discussions they had with him about his care.

The Ombudsman has found that the Belfast Health and Social Care Trust made a concerted attempt to resolve a complainant’s concerns about the care and treatment provided to her father while he was the resident of a Belfast nursing home. 

A Trust’s failure to accurately report on a patient’s CT scan meant she and her family could not prepare for her end-of-life care.

We found that the Trust should have retested a patient for COVID when it found her previous sample had not been processed.

A man who accidentally splashed a dangerous chemical in his eye should have been checked more thoroughly when he went to the Ulster Hospital.

Our investigation found that the GP Practice properly managed the patient’s medication, and that it made appropriate referrals for further testing.

The Belfast Health Trust has apologised to a man after our investigation found failures in the care of his late wife.

We asked a GP practice to apologise after we found that despite a woman’s history of skin cancer it did not urgently refer her to a dermatologist.