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Your search has returned 148 resultsInvestigations
Information about how we investigate allegations against councillors, and about those involved in the investigation process
Adjudications
Information about what happens at the Adjudication stage and about those involved in the process
How we deal with your complaint
Information about how we assess and investigate complaints
Investigations
If we decide to investigate your complaint, the investigation will be conducted by a Senior Investigating Officer.
Adjudications
The adjudication decision will usually be taken by the Commissioner following a public hearing.
How to complain
What to do if you want to complain, including advice on how to fill out our complaints form
Quarterly Bulletin – December 2022
This Bulletin highlights some of our most recent investigation reports, including those which found serious failings in two care homes, and into complaints about the Department for the Economy and the Department for Communities. It also provides other updates on our work.
New standards for dealing with complaints in local government
Our Complaints Standards team are continuing to work with the local government sector in Northern Ireland to change the way they deal with complaints.
Own Initiative Investigations
Our ‘Own Initiative’ function allows us to investigate even if we haven't received a complaint.