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About Us
About Us
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For Service Providers
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Our Investigations
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Other Resources
Resources
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Strategic Plan 2025-29

16 July 2025

Our new Strategic Plan focuses on accessibility, engagement and making a difference.

These themes remain core to NIPSO providing everyone in Northern Ireland with a pathway to justice.

Read about our values, aims and objectives for the next 4 years here.

Public Holiday closure

10 July 2025

Our office is closed on Monday 14 and Tuesday 15 July.

Our online complaints form is available here if you wish to make a complaint during this time.

Gary Hynds

Lisburn & Castlereagh City Council

Alleged Breach

Paragraphs 4.14, 4.13(a), 4.1 (b), and 4.2.

Colin Kennedy

Ards & North Down Borough Council

Alleged Breach

Paragraphs 4.2, 4.13a.

Council dealt with complaint in line with procedures

A man believed that Ards and North Down Borough Council should have independently verified whether planning orders had been breached, rather than taking the word of the developer. We did not uphold the complaint.