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Patient's eyesight affected by delays in treatment

An investigation has found that a failure by the Belfast Health and Social Care Trust to properly manage a patient's Macular Service appointments led to her eyesight deteriorating to below the legal driving limit.

Complaint about the care and treatment of a patient in the Lagan Valley Hospital

The Ombudsman has partially upheld a complaint about the care and treatment of man while he was an in-patient in the Lagan Valley Hospital in 2017.

Investigation finds that remaining in hospital 'was in patient's best interests'

The Ombudsman found that a patient's care and treatment was 'appropriate' after a complaint was made about the management of her fluid intake, her bedsores, and mobility issues whilst in hospital  It was also found it was not a failure by the Belfast Health & Social Care Trust to prevent the patient’s discharge from hospital.

Trust followed relevant guidelines in interpretation of MRI scan

A man complained that an MRI scan carried out by the Belfast Trust failed to identify the cause of his back pain. 

We did not uphold the complaint.

GP practice should have referred patient for further tests

A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner. 

We found it was a ‘significant failure in care and treatment’ that his GP didn’t send him for further diagnostic treatment.

Wesley Irvine

Ards & North Down Borough Council

Hearing Date/Time

Alleged Breach

Paragraphs 4.16, 4.17, 6.4, 8.1

Decision on Breach

Breach of paragraphs 4.16, 4.17, 6.4, 8.1.

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Commissioner's Guidance - June 2025

The Commissioner has today published a revised version of The Guidance on the Code of Conduct for Councillors, a publication for councillors to help them better understand their obligations under the Code.

The Guidance, which was first produced in 2017, was developed with input from councillors and others to make it useful and relevant.

The latest version comes in advance of a more detailed review and re-launch of the publication later this year.

 

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