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We publish our findings to help improve accountability in public bodies and to increase understanding of what we do.
'Fundamental failings' led to death of unborn baby
A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.
Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.
'Fundamental failings' led to death of unborn baby
A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.
Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.
Read the full report here.
Strengthening our roots: an overview report on tree protection in the planning system
This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).
Investigation of a complaint against a GP Practice
A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.
Who we are, what we do
This section explains what an Ombudsman does and gives information about our senior staff.
Lost in Translation
This report provides an overview of our assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.
It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.
Cathal King
Newry, Mourne & Down District Council
Paragraphs 4.1, 4.2
Breach of paragraph 4.2
Linda Clarke
Antrim & Newtownabbey Borough Council
Paragraphs 4.3, 6.3, 6.4.
Complaints Standards
We aim to transform the public sector complaints process in Northern Ireland through the implementation of new Complaints Standards.