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Treatment of patient’s fractured rib was of a ‘high standard’

A man complained about the treatment he received for his fractured rib.  We did not uphold the complaint.

Investigation of a complaint against an out of hours GP service

A GP practice was right to tell a patient to go to a hospital Emergency Department rather than refer her to another GP.

GP surgery missed signs of man’s stroke

A patient was prescribed diazepam after he complained to his GP about feeling unwell. 

We asked the surgery to apologise after he was later found to have suffered five strokes in the space of a week. 

Patient should have undergone further tests before being discharged from hospital.

A Health Trust’s failure to carry out tests on a man with an undiagnosed heart condition left his family with unanswered questions following his death.

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