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Your search has returned 590 resultsInvestigation against the Southern Health & Social Care Trust
A complainant believed that the surgery she received in Craigavon Area Hospital caused her injury and led to ongoing symptoms which were not properly treated.
Patient Safety
Resources from our conference in March 2024 on the theme of patient safety in Northern Ireland.
Investigation of a complaint against the Belfast Health and Social Care Trust
We investigated a complaint that the Belfast Trust failed to identify and treat a physical cause for a patient's symptoms which developed after surgery to remove her thyroid.
Investigation of a complaint against the Belfast Health and Social Care Trust
A patient claimed that she wasn't assessed properly while in the Royal Victoria Hospital Belfast and that the Trust tried to discharge her prematurely without any treatment.
Trust’s investigation of complaint was ‘flawed and lacked empathy’
A woman raised concerns with the Western Trust about how her late mother was treated in a care home. We found significant failings in the way the Trust investigated her complaint.
Patient consultation should have been in person rather than over the phone
A GP practice should have had a face-to-face consultation with an elderly patient, despite the Covid restrictions in place at the time.
Ombudsman investigation finds that hospital failed to properly monitor patient’s eating and drinking
An investigation by the Public Services Ombudsman has found that the Northern Health and Social Care Trust did not properly monitor a patient’s food and drink intake during her stay in the Antrim Area Hospital.
HR Advisor
Wednesday 25 September
We will be closed to the public on Wednesday 25 September.
Our online complaints form will still be available if you wish to make a complaint.