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A woman who feared she had cancer complained that the Southern Health Trust should have operated to remove her womb.  Our investigation found no failures by the Trust.

A woman questioned whether a GP Practice missed opportunities to pick up on identify her late mother’s blocked intestine.  We found no evidence of failures by the Practice.

A woman complained about the treatment given to her late mother in the Royal Victoria Hospital.  We found the patient’s care was largely appropriate, but asked the Trust to apologise to her daughter for the insufficient pain relief given to her mother over a 2 day period.

We upheld a complaint from a woman who failed to get an epidural in the Ulster Hospital before she gave birth.

A student complained to Queen’s University about bullying and harassment by other residents in her University accommodation.  We asked the University to apologise to the student for failures in the way it dealt with her complaint.

We asked Choice Housing Association to review its Anti-Social Behaviour procedures, and to ensure its staff are aware of the importance of record keeping when conducting investigations into Anti-Social Behaviour.

We asked the Western Health Trust to reflect on what it might have done differently in the treatment of an elderly patient in Altnagelvin Hospital.

A woman complained that her late father was “left to suffer” in pain at the Ulster Hospital.  We found no failures in his care and treatment, but said that the Trust’s communication with the woman during her father's final days could have been clearer.

A check by the Belfast Trust to see whether a nursing home resident was entitled to continuing healthcare was incorrect.  We asked it to carry out a new assessment.