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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Health

Failings over Serious Adverse Incident investigation

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

Health & Social Care

Upheld

06 May 2025

5 findings available

Complaint about consent for medical information

23 November 2022

Case Summary

Council failed to keep proper records for decision making

23 November 2022

Case Summary

Investigation of a complaint against the Education Authority

29 March 2021

A complainant raised concerns about the Education Authority’s failure to investigate a potential child protection concern regarding her son.

Investigation Report

Upheld

Investigation of a complaint about the Education Authority

01 February 2021

A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance. We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.

Investigation Report