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4 findings available

Council dealt with complaint in line with procedures

A man believed that North Down and Ards Borough Council should have independently verified whether planning orders had been breached, rather than taking the word of the developer. We did not uphold the complaint.

Investigation Report
Not upheld

Ombudsman critical of council’s handling of planning application

We found that failings by Ards and North Down Borough Council resulted in delays to a golf club’s planning application.

Investigation Report

Investigation of a complaint about the Northern Ireland Audit Office

We welcomed the Audit Office's positive approach to record keeping after we upheld a complaint about the way it dealt with a complainant's concerns.

Investigation Report