Investigation reports

A man believed that staff from his wife’s care home should have consulted with doctors when she contracted Covid-19. We partially upheld the complaint.

We established that it was appropriate for a dental practice to refer a patient to another practice for sedation, but we asked it to apologise to her for causing a misunderstanding.

An investigation into the care of a patient in Antrim Care Home found failings relating to the administration and recording of medicines, and in the way it responded to the patient’s panic attack.