The daughter of an elderly cancer patient complained that her syringe driver was removed in the days before her death, causing her to experience unnecessary pain.
A report has made recommendations to the Northern Ireland Hospice after an investigation found that a number of failures meant a meant a patient in receipt of community palliative nursing did not receive the end of life care she needed.
An Ombudsman investigation has found that a complainant should have been given the chance to comment on the factual accuracy of a report by the Charity Commission prior to its publication. However, the complaint that the report was biased and written in ‘bad faith’ was not upheld.