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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Failings over Serious Adverse Incident investigation

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

Health & Social Care

Upheld

06 May 2025

4 findings available

Investigation into a complaint about the Regulation and Quality Improvement Authority

02 October 2020

The Ombudsman has found that an RQIA inspection and subsequent report was completed according to relevant standards, but that it should have taken further steps to provide the registered manager of a care home with a copy of the draft report so that she could comment on its factual accuracy.

Investigation Report

Investigation reports

Featured

Failings over Serious Adverse Incident investigation

Trust provided care home resident with appropriate treatment

Nursing home admits that it failed to administer medication and carry out a proper risk assessment for patient

Investigation into a complaint about the Regulation and Quality Improvement Authority

Complaint about GP not upheld