We've reminded the Cedar Foundation about its record keeping and complaint handling responsibilities after we investigated a man’s complaint about his exclusion from its Social Inclusion Service.
A man’s complaint that Invest NI failed to provide his company with adequate guidance and support during its application for a Research and Development Grant has not been upheld.
An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations.