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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Health

Patient’s symptoms should have prompted checks for endometriosis

The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.

Health & Social Care

Upheld

01 August 2025

5 findings available

Resident frustrated by Council’s probe into ‘odour nuisance’

04 August 2025

Antrim & Newtownabbey Borough Council failed to properly respond to a man’s concerns when he complained about odours coming from his neighbour’s house.

Investigation Report

Upheld

Changes to council’s use of planning exemption certificates

23 November 2022

Case Summary

Complainant experienced injustice as a result of Council's actions

10 April 2018

A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.

Investigation Report