The daughter of an elderly cancer patient complained that her syringe driver was removed in the days before her death, causing her to experience unnecessary pain.
A report has made recommendations to the Northern Ireland Hospice after an investigation found that a number of failures meant a meant a patient in receipt of community palliative nursing did not receive the end of life care she needed.
A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.