Investigation reports

A man complained that an MRI scan carried out by the Belfast Trust failed to identify the cause of his back pain. 

We did not uphold the complaint.

A woman complained that failures in her husband’s care while he was in hospital contributed to a deterioration in his health. We partially upheld the complaint.

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

A man complained about how his late wife was cared for after she suffered a fall.  We upheld parts of the complaint.

The Belfast Trust should have adopted a more patient-centred approach when caring for a man with liver cancer.

Failings by a Trust’s social care team meant a complainant believed it did not take his concerns seriously.

Error created uncertainty and caused patient upset, but did not impact on the care she received. 

The Northern Trust failed to act on a woman’s concerns about her mother’s health.  This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.

A patient’s spinal injury should have been reviewed by a consultant following referral from another Trust.

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.