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94 findings available

Department did not clearly define eligibility for Covid support grant

A business owner said he was unfairly denied a Covid business support grant.  We found that the man’s application was assessed properly, but criticised the Department for the Economy for producing guidance that was not clear.

Investigation Report

Patient’s brain tumour wrongly diagnosed as viral headache

We asked the Belfast Trust to make service improvements after investigating a man’s complaint that his wife’s brain tumour should have been diagnosed earlier.

Investigation Report

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