The Ombudsman has found that an RQIA inspection and subsequent report was completed according to relevant standards, but that it should have taken further steps to provide the registered manager of a care home with a copy of the draft report so that she could comment on its factual accuracy.
An investigation into the care of a patient in Antrim Care Home found failings relating to the administration and recording of medicines, and in the way it responded to the patient’s panic attack.
An investigation has revealed that a nursing home failed to fully record its observations of a resident's head injury following a fall, and did not call an ambulance to take him to hospital until almost eight hours after the incident.