32 findings available

Council dealt with complaint in line with procedures

A man believed that North Down and Ards Borough Council should have independently verified whether planning orders had been breached, rather than taking the word of the developer. We did not uphold the complaint.

Investigation Report
Not upheld

Council followed correct procedures when naming new road

Belfast City Council did not need to consult with residents before naming a new road. 

Investigation Report
Not upheld

Council failed to give reasons for not taking enforcement action

A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway.

Although the Council was not required to take action, we found it should have explained to the man why.

Investigation Report
Upheld

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