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44 findings available

Ombudsman begins investigation into Northern Ireland Housing Executive

The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation.

The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.

Own Initiative Investigation

Department’s decision not to accept review was in line with rules of scheme.

The Department for Infrastructure was not required to accept a complainant’s request to review her Covid relief application as it was made outside the time period allowed.

Investigation Report
Not upheld

Ombudsman asks Department to consider all options to address historic concerns over unfinished road.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

Investigation Report
Upheld

Ombudsman proposes own initiative investigation into Housing Executive

The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the Northern Ireland Housing Executive.

The investigation into social housing conditions would be the third to take place under the Ombudsman’s ‘own initiative’ power, which allows for an investigation to take place where she has a reasonable suspicion of systemic maladministration.

Own Initiative Investigation

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