Investigation reports

The Belfast Trust failed to keep a proper record of how it responded to allegations from a whistleblower.  It should also have informed the resident’s wife of the allegations at an earlier stage. 

We investigated how a patient was treated in the Royal Victoria Hospital after he suffered a cardiac arrest.  We found that the Belfast Trust carried out all observations, tests and procedures in line with the appropriate policies and guidelines.

We investigated a complaint about the treatment a man received from his GP practice shortly before he took his own life. 

We upheld parts of the complaint.

The mother of a nine-year old boy who tragically passed away following treatment for a rare form of leukaemia complained about the treatment he received in hospital.

A patient in the Western Trust said her hip surgery caused her ongoing pain, leaving her with anxiety and depression.

We found the Trust correctly performed the surgery and gave the patient appropriate post-operative care, but that it should have checked for signs of infection after a first operation failed.

We upheld a complaint from a woman who said that her late mother should not have been discharged from Antrim Area Hospital.

A man complained that an injection in his lower back left him in severe constant pain.

We found that the Northern Trust carried out the procedure properly, but did not fully explain to the man that it may lead to his symptoms worsening.

Nursing staff in the Belfast Trust should have referred a patient to doctors after they noticed possible signs of a stroke.

We found a GP Practice treated a man's elbow appropriately.  However, we believed that the man's complaint about his treatment prompted the Practice to remove him from its list.

We said this was unfair. 

A man with Crohn’s Disease asked the Southern Trust to provide him with an additional bedroom and bathroom.

We found the Trust’s decision to only approve a new bathroom was appropriate.