Health

Trust failed to assess patient’s eligibility for Continuing Healthcare

We asked the Northern Trust to apologise to a man after it failed to properly deal with his request for Continuing Healthcare.

Report recommendations

We recommended that the Trust share the learning points highlighted in this report with relevant staff.

We also asked it to put in place a framework so it could consider all requests for continuing healthcare assessments in a timely and consistent manner.

Category
Health & Social Care
Organisation
Northern Health and Social Care Trust
Decision
Upheld
Case Reference
202004556
Issue Date
Format
  • ODT
  • PDF

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