The Ombudsman has found that a Council provided a planning applicant with misleading and inaccurate information about his application, and has made a series of recommendations for remedy.
The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.
A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.