61 findings available

Investigation into the handling of a planning application by Newry, Mourne and Down District Council

Newry, Mourne and Down District Council failed to provide an applicant with the reasons why its Planning Committee deferred a decision on his planning application.  An Ombudsman's report was also critical of excessive delays when responding to the applicant's concerns.

Investigation Report

Recommendations made to Council after failures found in handling of planning case

The Ombudsman has criticised aspects of the way Mid & East Antrim Borough Council handled a planning application for an update of existing sports facilities at St Patrick’s College, Ballymena.

Investigation Report

Investigation finds planning application was not properly considered

The Ombudsman has found that an application to build a residential nursing home in County Down was, in part, incorrectly assessed by planners.

Investigation Report

Ombudsman critical of Council's record-keeping during planning case

The Ombudsman has upheld a complaint about the way planning officials within Causeway Coast and Glens Borough Council dealt with changes to a planning application for a new dwelling.

Investigation Report

Council dealt appropriately with planning application - Ombudsman

An investigation by the Public Services Ombudsman has found that Mid & East Antrim Borough Council dealt properly with a planning application for a house extension, despite objections from the applicant’s neighbours.

Investigation Report

Investigation of a complaint against Newry, Mourne and Down District Council

A man’s complaint about how his planning application was dealt with has been partially upheld by the Public Services Ombudsman.

Investigation Report

Ombudsman asks Housing Executive to look again at grant application

The Public Services Ombudsman has upheld a complaint from a member of the public who complained about the way the Housing Executive handled her request for a grant to buy a property.

Investigation Report

Northern Ireland Housing Executive made ‘fair and reasonable efforts’ to address concerns of man who complained about his neighbour’s anti-social behaviour

Investigation finds NIHE acted appropriately in dealing with request to evict tenant.

Investigation Report

Application for wind turbine ‘not processed in appropriate manner’ by Council

The Ombudsman has found that a Council provided a planning applicant with misleading and inaccurate information about his application, and has made a series of recommendations for remedy.

Investigation Report

Investigation into repair work on disabled man’s home finds multiple failures

The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.

Investigation Report

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