0800 34 34 24

61 findings available

Ombudsman helps resolve motorist's complaint

Case Summary

Student's college fees waived following Ombudsman intervention

Case Summary

College apologies after removal of autistic student's work during art display

Case Summary

Apology from school settles parents' complaint

Case Summary

Rent arrears waived for Housing Executive tenant

Case Summary

Settlement resolves complaint against Northern Ireland Housing Executive

Case Summary

Council apologises to complainant over handling of planning application

We reminded Mid and East Antrim Borough Council of its record keeping responsibilities following our investigation of a complaint brought by an MLA.  We also asked it to consider developing a formal policy around the role of public representatives in the planning process.

Investigation Report

Investigation of a complaint about the Education Authority

A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance.  We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.

Investigation Report

Investigation into Council’s enforcement action

We investigated a complaint about the way Belfast City Council dealt with claims of a breach of planning control.

Investigation Report

Invest NI communicated appropriately with complainant during grant application

A man’s complaint that Invest NI failed to provide his company with adequate guidance and support during its application for a Research and Development Grant has not been upheld.

Investigation Report

Filter our findings

Filter by Type of Report

Filter by Year

Filter by Organisation

Mailing list subscription

The organisation you are linked to
What sector or industry best describes your organisation's area of interest
Manage your subscriptions