Investigation reports

A woman complained that hospital delays contributed to her mother’s early death. We found a number of failings in her care and treatment. 

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.

We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.

We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.

A woman complained about the Southern Trust’s decision to make her late sister’s estate liable for unpaid nursing costs.

Investigation concludes that observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

Ombudsman finds that man’s ‘red-eye’ should have been monitored more closely, and that an earlier diagnosis would have improved the chances of his vision being retained.

An Ombudsman investigation has found that a hospital patient should have been given higher levels of fluid in the days before he died, but that while this may have prolonged his life for a time his death could not have been avoided.

The Ombudsman has found that staff from the Ulster Hospital followed full and appropriate procedures when they discharged a patient who had been in their High Dependency Unit while undergoing treatment for a serious illness.