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Identifying and supporting public service users in vulnerable circumstances

A set of learning resources to help organisations support people who are experiencing vulnerability. 

Publications

This section contains our Principles of Good Administration, the Principles of Good Complaint Handling, as well as our Case Digests, Quarterly Bulletins, Surveys and more.

Patient Safety

Resources from our conference in March 2024 on the theme of patient safety in Northern Ireland.

Patrick Brown

Newry, Mourne & Down District Council

Alleged Breach

Code of Conduct Paragraph 4.2, Paragraph 4.6, Paragraph 4.14 

Decision on Breach

Breach of Paragraph 4.2, Paragraph 4.6, and Paragraph 4.14.

William Walker

Newry, Mourne & Down District Council

Hearing Date/Time

Alleged Breach

Paragraph 4.2

Decision on Breach

Breach of Paragraph 4.2

Ian Stevenson

Causeway Coast & Glens Borough Council

Hearing Date/Time

Alleged Breach

Code paragraph 4.2

Ruth Patterson

Belfast City Council

Hearing Date/Time

Alleged Breach

Code paragraphs 4.2, 4.13 (a), 8.1 (a), (c) and (f)08

Decision on Breach

Breach of Paragraph 4.2, 4.13 (a) and 8.1

Thomas Hogg

Antrim & Newtownabbey Borough Council

Hearing Date/Time

Alleged Breach

Code Paragraph 4.2

Decision on Breach

Breach of Paragraph 4.2