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Treatment of patient’s cyst was in line with procedures

A man said a hospital should not have discharged him without doing further tests on a cyst on his brain. We found he was treated appropriately.

Complaint about woman’s fertility treatment

A woman complained that her IVF treatment failed because the Belfast Trust’s fertility clinic failed to monitor her progesterone levels. Our investigation did not identify any failings.

Council dealt with complaint in line with procedures

A man believed that Ards and North Down Borough Council should have independently verified whether planning orders had been breached, rather than taking the word of the developer. We did not uphold the complaint.

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