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Your search has returned 463 resultsFailures over Trust’s decision to downgrade patient’s surgical referral
We found the South Eastern Health Trust failed to consider a patient's complex medical history and inform the referring GP, or the patient's father, of the decision to downgrade her initial referral.
Patient's eyesight affected by delays in treatment
An investigation has found that a failure by the Belfast Health and Social Care Trust to properly manage a patient's Macular Service appointments led to her eyesight deteriorating to below the legal driving limit.
Complaint about the care and treatment of a patient in the Lagan Valley Hospital
The Ombudsman has partially upheld a complaint about the care and treatment of man while he was an in-patient in the Lagan Valley Hospital in 2017.
Investigation finds that remaining in hospital 'was in patient's best interests'
The Ombudsman found that a patient's care and treatment was 'appropriate' after a complaint was made about the management of her fluid intake, her bedsores, and mobility issues whilst in hospital It was also found it was not a failure by the Belfast Health & Social Care Trust to prevent the patient’s discharge from hospital.
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We look carefully at every complaint.
Some complaints can be resolved quickly, while others may need a more detailed investigation.
Trust followed relevant guidelines in interpretation of MRI scan
A man complained that an MRI scan carried out by the Belfast Trust failed to identify the cause of his back pain.
We did not uphold the complaint.
GP practice should have referred patient for further tests
A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner.
We found it was a ‘significant failure in care and treatment’ that his GP didn’t send him for further diagnostic treatment.
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Ombudsman begins investigation into Northern Ireland Housing Executive
The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation.
The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.