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Your search has returned 452 resultsTrust apologises to complainant after failures in care of late mother
We upheld a number of complaints against the Northern Health Trust, including that hospital staff did not give an elderly patient enough fluids, nor appropriately monitor her over a 24-hour period.
Investigation finds Department failed to provide clear information over Covid-19 Business Support Scheme
A complainant believed her business should have received financial support during the Covid-19 pandemic. We asked the Department for the Economy to retrospectively accept and consider her application.
Former Department of Environment failed to monitor planning agreement with Belfast City Airport.
The Northern Ireland Public Services Ombudsman has issued a finding of maladministration against the former Department of Environment for its failure to monitor the numbers of late flights into and out of George Best Belfast City Airport.
Carer has respite fees refunded following complaint
A man said it was unfair that deductions were made from payments he received towards the cost of his daughter’s respite care.
Multiple failings found in Trust’s handling of Serious Adverse Incident investigation
We upheld a complaint about how the Southern Health Trust carried out an investigation into the death of a patient with lung cancer.