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Your search has returned 417 resultsRestrictive Practices in Northern Ireland Schools - an overview report
This report contains details of investigations into restrictive practices in schools, identifies recurring themes, and includes a number of recommendations to the Department of Education.
Failures in care and treatment of young person with life limiting condition after move to adult services
The quality of care given to a young person with complex medical needs deteriorated when she turned 18.
We criticised the Belfast Trust for not doing enough to prepare for her transition to adult care, noting with concern the lack of overall policies for managing this process.
Complaint that neglect by clinicians put mother and baby at risk
We found that a woman was cared for appropriately in the Maternity Unit of the Royal Victoria Hospital, but said that clinicians should have recorded the discussions they had with her about the progress of her labour.
Medical Practice treated patient appropriately
A woman said that her GP should have diagnosed her daughter's tonsilitis and given her an antibiotic.
We found that the Practice treated the infection appropriately.
Complaint about the Northern Ireland Housing Executive
A Housing Executive resident complained that it didn’t deal with his concerns about his unsafe kitchen.
Upholding the complaint, we recommended that it apologise to the man and provide him with a response within two weeks of our report.
Investigation into the care of a patient in the Mater Hospital, Belfast
A woman complained about the care her elderly mother received over a 10 day period in the Mater Hospital.
We upheld parts of the complaint, including over how the hospital dealt with an incident in which the patient was in an agitated state, and the way it managed her food intake. We found no failings over the complaints relating to sedation, toileting, and the patient's access to fluids.
Investigation of a complaint about a children’s home run by the Western Health Trust
A woman complained that her daughter, who had autism, anxiety and depression, was not cared for properly during her 7 months stay in a children’s home.
Trust should have told patient about delay in being placed on waiting list
A teenage boy waited 18 months to see a consultant after he was diagnosed with arthritis and ruptured ligaments.
We asked the Trust to apologise for the failures which caused the delay.
Investigation into resident's complaint about 'unsuitable' nursing home
A care home resident complained that the home she was in was not suitable for her needs.
We noted the Western Trust's efforts to find the woman a more appropriate home, and recommended it continue its search for alternative options.
Complaint against the Department for Communities
An architect complained that he was unfairly removed from a project to restore a historic monument.