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Belfast City Council did not need to consult with residents before naming a new road. 

A woman complained that her GP failed to uphold a commitment to monitor her mental health problems. We partially upheld the complaint.

A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.

This report provides an overview of our  assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.

It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.

A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.

Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

A Trust’s failure to perform an examination of a patient on admission to hospital meant he was not assessed by medical staff against this baseline during his time on the ward.  The investigation also identified a number of record keeping failures by the Trust while caring for the patient.

Failings by a Trust’s social care team meant a complainant believed it did not take his concerns seriously.

The Belfast Trust should have adopted a more patient-centred approach when caring for a man with liver cancer.

Given the risk factors involved, we concluded that a doctor should have considered a different diagnosis when treating an elderly patient.