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Derry City and Strabane District Council has been criticised for not making contemporaneous records  over whether to carry out a Habitat Regulation Assessment during a planning case.

The Chief Executives of three health trusts have apologised after an error in recording a patient’s date of birth led to him being confused with another patient.

Investigation finds that it took more than 6 months for the Belfast Health and Social Care Trust to respond to a patient’s complaint.

Our investigation found that 3FiveTwo’s treatment of a patient was appropriate, but that errors led to a delay in her treatment.

Our investigation examined a man's claims that the Department for Communities had failed to consider his ‘difficulties’ when considering his claim for the Personal Independence Payment benefit, and that it lacked understanding of his condition.

Errors by the Belfast Health and Social Care Trust meant that a cancer patient’s end of life symptoms were left uncontrolled, and that opportunities for advanced care planning were missed.  It also found that her end of life wishes were not taken into account.

We found a number of failures in our investigation into the Trust's care of a nursing home patient.

We partially upheld a complaint that a patient contracted sepsis because he was released too early from Antrim Area Hospital.  We asked the hospital to apologise for its failings, and to review its procedures on discharge of patients from the ward in question.

We concluded that a 25% cut to a complainant’s rates bill was appropriate financial redress for the problems she experienced, but asked the Land and Property Service to put in new procedures to help them trace ratepayers more effectively.