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Investigation of a complaint against the South Eastern Health and Social Care Trust

The Trust accepted its failings and our recommendations into record keeping after the patient’s mother raised concerns about both staff communication and the administration of medication.

John Smyth

Antrim & Newtownabbey Borough Council

Hearing Date/Time

Alleged Breach

Relating to:

Disrepute (p 4.2), Conflict of Interest (p 4.3), Seeking of preferential treatment (p 4.17), Pecuniary Interest (p 6.1), & (p 6.2)

Decision on Breach

Breach of paragraphs 6.3 and 6.4 (Private or personal non-pecuniary interests).

Padraig McShane

Causeway Coast & Glens Borough Council

Hearing Date/Time

Alleged Breach

Disrepute (p 4.2).

Decision on Breach

Breach of Paragraph 4.2 (Disrepute)

Jolene Bunting

Belfast City Council

Alleged Breach

Code of Conduct Paragraph 4.1(b), Paragraph 4.2, Paragraph 4.11, Paragraph 4.12 (a), Paragraph 4.13 (a), Paragraph 4.16 and Paragraph 4.18

Procedure to insert catheter should have been abandoned when patient became distressed

The Ombudsman has recommended staff training in a Trust to help improve communication with patients who become distressed during post-birth procedures.

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