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Your search has returned 424 resultsTrust apologises for care and treatment of patient following surgery
A woman complained that her late brother was not given the best possible chance to recover following gall bladder surgery. We upheld parts of the complaint, and were critical of the serious adverse incident report prepared by the Northern Trust.
Recommendations made to Council after failures found in handling of planning case
The Ombudsman has criticised aspects of the way Mid & East Antrim Borough Council handled a planning application for an update of existing sports facilities at St Patrick’s College, Ballymena.
Complaint against a GP practice
The family of a woman who died from lung cancer said that her GP Practice left her without guidance or support following her discharge from hospital. We partially upheld the complaint.
Northern Ireland Housing Executive took two years to deal with resident’s complaint
We criticised how a complaint was handled by the Northern Ireland Housing Executive, concluding that it appeared ‘unimportant’ to the organisation to deal with complaints quickly and effectively.
Care and treatment of a patient by an Independent Healthcare provider
A report by the Ombudsman has criticised elements of the care provided to a patient by Spire Independent Healthcare, based in Blackpool (Lancashire). The patient was referred to Spire under a waiting list initiative operated by the Belfast Health and Social Care Trust.
Care and treatment of a patient in Altnagelvin Hospital
A woman complained about the treatment her daughter received when she attended the Emergency Department of Altnagelvin Hospital. We found that the plan to conduct an ECG and observe the patient was reasonable, but asked the Trust to apologise for the nursing behaviours and attitudes she encountered in the hospital.
Trust failed to treat patient’s lung disease
We asked the Northern Health Trust to apologise to a man after we found it failed to properly monitor a growth on his lungs and to offer him appropriate non-surgical treatment.
Trust delayed man’s application for kinship of grandchildren
We asked the Belfast Trust to apologise to a man for taking 10 months to complete a criminal record check, thereby delaying his application to look after his grandchildren.
Patient waited five weeks to be seen by hospital psychiatrist
A woman who complained about the time it took for a hospital consultant psychiatrist to treat her mother has had her complaint upheld by the Public Services Ombudsman.
Investigation of a complaint against the South Eastern Health & Social Care Trust
A patient complained that if a cyst had been diagnosed earlier she could have avoided a painful procedure to have it drained.