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The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation.

The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.

Click here for further details.

Catch up on our recent activities with our latest Quarterly Bulletin.

This May edition includes links to our new training resources which have been designed to help staff in public bodies investigate complaints.  There's also links to our Case Digest on women's health and to two significant investigation reports.

Alderman Linda Clarke (Antrim and Newtownabbey Borough Council) has been suspended from her position as councillor for 3 months following an Adjudication Hearing held today (9 July).

Click here for more information.

Our new Strategic Plan focuses on accessibility, engagement and making a difference. 

These themes remain core to NIPSO providing everyone in Northern Ireland with a pathway to justice.

Read about our values, aims and objectives for the next 4 years here.

Our office is closed on Monday 14 and Tuesday 15 July.

Our online complaints form is available here if you wish to make a complaint during this time.