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Your search has returned 589 resultsTrust commended for level of care given to elderly patient
A man complained that his mother was diagnosed incorrectly by the Southern Trust and prescribed her a drug that led to her becoming confused and agitated. We found that the overall care of the patient was excellent, but partly upheld the man’s claims that the Trust didn’t deal properly with his complaint.
Investigation into woman’s complaint about emergency caesarean section
We found no failing on the part of the Belfast Health and Social Care Trust after investigating a woman’s complaint that she was not given the right care in the later stages of her pregnancy.
Investigation into patient’s complaint about birth control clinic
A woman complained that a nurse asked her inappropriate questions about her sexual health during a procedure to remove a birth control implant. We found that the Belfast Trust took the correct course of action and that the questions it asked were reasonable.
Dental practice should have talked through treatment plan to ensure patient fully understood referral process
We established that it was appropriate for a dental practice to refer a patient to another practice for sedation, but we asked it to apologise to her for causing a misunderstanding.
Trust’s failures over adoption application caused couple ‘distress and injustice’.
We found that the Belfast Trust stopped a couple’s adoption application without clearly telling them why. We asked the Trust to apologise, to let the couple make the application again, and to carry out an audit of previous adoption applications to see if others had been affected in the same way.
The care and treatment of a patient by the South Eastern Health & Social Care Trust
An investigation into complaint from a man who believed he would not have developed cirrhosis of the liver if he had received proper medical attention has found that his care was 'appropriate and reasonable and in accordance with good medical practice.'
Investigation of a complaint against the Western Health and Social Care Trust
An investigation into complaints about the end of life care received by a man in the South West Acute Hospital has found that he was treated appropriately by medical staff.
Patient should have received additional support but overall care was 'appropriate'
The Ombudsman has found that the care provided to a patient in respect of pain management, referral to palliative care and review of pain at appointments was reasonable. However, the investigation identified a failing relating to the lack of a clinical nurse specialist to assist the patient during the final stages of her cancer.