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Your search has returned 589 resultsQuarterly Bulletin - October 2023
Our Quarterly Bulletin highlights some of our most recent investigation reports and provides other updates on our work.
Care and treatment of a patient in Altnagelvin Hospital
A woman complained about the treatment her daughter received when she attended the Emergency Department of Altnagelvin Hospital. We found that the plan to conduct an ECG and observe the patient was reasonable, but asked the Trust to apologise for the nursing behaviours and attitudes she encountered in the hospital.
Trust failed to treat patient’s lung disease
We asked the Northern Health Trust to apologise to a man after we found it failed to properly monitor a growth on his lungs and to offer him appropriate non-surgical treatment.
Trust delayed man’s application for kinship of grandchildren
We asked the Belfast Trust to apologise to a man for taking 10 months to complete a criminal record check, thereby delaying his application to look after his grandchildren.
Patient waited five weeks to be seen by hospital psychiatrist
A woman who complained about the time it took for a hospital consultant psychiatrist to treat her mother has had her complaint upheld by the Public Services Ombudsman.
Investigation of a complaint against the South Eastern Health & Social Care Trust
A patient complained that if a cyst had been diagnosed earlier she could have avoided a painful procedure to have it drained.
Trust delayed man’s application for kinship of grandchildren
We asked the Belfast Trust to apologise to a man for taking 10 months to complete a criminal record check, thereby delaying his application to look after his grandchildren.
Read our investigation report.
Tuesday 31 October
Due to the adverse weather our office will be closed to the public on Tuesday 31 October.
Our phone lines will be open as normal.
We apologise for any inconvenience this may cause.
Strengthening our roots: an overview report on tree protection in the planning system
This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).