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The family of a woman who died from lung cancer said that her GP Practice left her without guidance or support following her discharge from hospital. We partially upheld the complaint.

A patient complained that if a cyst had been diagnosed earlier she could have avoided a painful procedure to have it drained.     

A man complained that the medication prescribed by his doctor was making him ill, and that he should also have been referred to a consultant.

Our investigation found that the Practice provided him with appropriate care and treatment.

This report contains details of investigations into restrictive practices in schools, identifies recurring themes, and includes a number of recommendations to the Department of Education.

The quality of care given to a young person with complex medical needs deteriorated when she turned 18.  

We criticised the Belfast Trust for not doing enough to prepare for her transition to adult care, noting with concern the lack of overall policies for managing this process.

We found that a woman was cared for appropriately in the Maternity Unit of the Royal Victoria Hospital, but said that clinicians should have recorded the discussions they had with her about the progress of her labour.

A woman said that her GP should have diagnosed her daughter's tonsilitis and given her an antibiotic.

We found that the Practice treated the infection appropriately.

A Housing Executive resident complained that it didn’t deal with his concerns about his unsafe kitchen.

Upholding the complaint, we recommended that it apologise to the man and provide him with a response within two weeks of our report.