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Your search has returned 288 resultsInvestigation of a complaint against the Belfast Health and Social Care Trust
A man whose son lived in supported housing complained about the care provided by the Belfast Trust.
We upheld his complaint.
Failure to remove patient’s leg cast caused sepsis and contributed to her premature death
We made a number of recommendations to the Belfast Trust after we found failures in the way it treated a patient with a fractured leg.
We concluded that delays in removing her leg cast and in monitoring her pressure sores caused sepsis and contributed significantly towards her premature death.
Council’s procurement errors led to trader overpaying for rental site
We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it mismanaged an online procurement.
Trust’s delay in providing social worker caused parent uncertainty and frustration
A parent who acted as a carer for her son with special needs complained that a six-month delay in her family being allocated a social worker impacted her financially and mentally.
We upheld the complaint but found no evidence of bias against the parent by the Trust.
Patient's treatment in Antrim Area Hospital was appropriate and clinically justified
We investigated a man’s concerns about the death of his elderly mother.
We found that while she suffered from a number of medical conditions which could have caused her death at any time, the immediate cause was Covid-19.
Failures in the care and treatment of patient in Antrim Area Hospital
A woman complained about how long it took the Northern Health Trust to provide her late son with a routine test for heart disease, and about its subsequent failure to monitor his condition.
Investigation of a complaint against a Primary School
The parents of a child with special educational needs complained that his primary school was not giving him the support he needed.
We upheld the complaint and made a number of recommendations to the school.
Trust told to deal with requests for continuing healthcare assessments in more consistent and transparent manner
We found that the Belfast Trust did not properly assess a man’s healthcare needs before his admission to a nursing home.
We asked it to apologise to the complainant and to review all applications for continuing healthcare from the last three years.
Trust did not properly investigate theft of resident’s wedding ring
We made recommendations for service improvement after we found failings in the way the Belfast Trust investigated the theft of a care home resident’s wedding ring.
Trust apologises for care and treatment of patient following surgery
A woman complained that her late brother was not given the best possible chance to recover following gall bladder surgery. We upheld parts of the complaint, and were critical of the serious adverse incident report prepared by the Northern Trust.