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Your search has returned 288 resultsCarer has respite fees refunded following complaint
A man said it was unfair that deductions were made from payments he received towards the cost of his daughter’s respite care.
Multiple failings found in Trust’s handling of Serious Adverse Incident investigation
We upheld a complaint about how the Southern Health Trust carried out an investigation into the death of a patient with lung cancer.
Family’s complaint about mother’s care and treatment in Antrim Area Hospital ICU
We found no failings by the Antrim Area Hospital in the care and treatment of a patient with severe heart valve disease.
Investigation of a complaint against the Southern Health and Social Care Trust
We found that the care provided by Craigavon Area Hospital to a woman and her new born baby was appropriate, but upheld the complaint that they were discharged prematurely.
Child with severe learning difficulties left without social worker for over 18 months
A woman whose autistic daughter needed constant care and attention complained that the lack of a dedicated social worker left her feeling ‘isolated and let down’. We upheld the complaint, but recognised the difficult position faced by the health trust over a prolonged period which contributed to the failures.
Investigation into repair work on disabled man’s home finds multiple failures
The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.