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Your search has returned 288 resultsFailings found in 'appointee' process
The Ombudsman has recommended that the Department for Communities should review its operation of the appointee procedure following an investigation into a complaint.
Ombudsman expresses concern about waiting time for patient's hip surgery
An investigation by the Ombudsman has found that a decision by a Health Trust not to prioritise a patient's hip surgery was reasonable and appropriate, but has criticised the Trust for not letting the man's GP know about its decision.
The care and treatment of a patient at South West Acute Hospital, Enniskillen
The Ombudsman has found that, prior to her death, a patient was given appropriate care and treatment at the South West Acute Hospital, Enniskillen. However, an investigation also concluded that the Trust should have made her family aware of a Do Not Resuscitate order placed on her medical file.
Recommendations made to Council after failures found in handling of planning case
The Ombudsman has criticised aspects of the way Mid & East Antrim Borough Council handled a planning application for an update of existing sports facilities at St Patrick’s College, Ballymena.
Care and treatment of a patient by an Independent Healthcare provider
A report by the Ombudsman has criticised elements of the care provided to a patient by Spire Independent Healthcare, based in Blackpool (Lancashire). The patient was referred to Spire under a waiting list initiative operated by the Belfast Health and Social Care Trust.
Patient waited five weeks to be seen by hospital psychiatrist
A woman who complained about the time it took for a hospital consultant psychiatrist to treat her mother has had her complaint upheld by the Public Services Ombudsman.
The care of a patient in the Ulster Hospital, Dundonald
The Ombudsman has upheld elements of a complaint made about the care given by the Ulster Hospital, Dundonald, to a patient with type 2 diabetes.
Belfast Health Trust ‘demonstrated a customer focus with a genuine attempt to resolve the issues’
The Ombudsman has commended the Belfast Health and Social Care Trust for the thorough way it investigated a complaint about the care and treatment received by a patient at a nursing home.
Maternity patient not given appropriate advice
A Health Trust has apologised after a patient complained about the antenatal care and treatment she received while at the maternity unit of the Ulster Hospital, Dundondald.
Care and treatment of a patient at Kingsbridge Private Hospital
An investigation has found that the overall care and treatment provided by a private hospital to a patient who had a suspected ovarian cyst was appropriate and reasonable. The patient was treated there as a result of a waiting list initiative by the South Eastern Health and Social Care Trust.20