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Your search has returned 304 resultsInvestigations
Information about how we investigate allegations against councillors, and about those involved in the investigation process
Adjudications
Information about what happens at the Adjudication stage and about those involved in the process
How we deal with your complaint
Information about how we assess and investigate complaints
Investigations
If we decide to investigate your complaint, the investigation will be conducted by a Senior Investigating Officer.
Adjudications
The adjudication decision will usually be taken by the Commissioner following a public hearing.
How to complain
What to do if you want to complain, including advice on how to fill out our complaints form
Investigation into patient’s care and discharge from Craigavon Area Hospital
Our investigation found that the Southern Health and Social Care Trust communicated appropriately with a patient’s nursing home, but that it failed to organise a timely planning meeting prior to her discharge from hospital.
Trust properly investigated complainant’s concerns about independent service provider
We found that the South Eastern Health and Social Care Trust dealt with a complainant’s concerns fairly, but were critical of the time it took to address them.
Investigation of a complaint against the Cedar Foundation
We've reminded the Cedar Foundation about its record keeping and complaint handling responsibilities after we investigated a man’s complaint about his exclusion from its Social Inclusion Service.