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Due to the expected disruption caused by the public transport strike, our office will be closed to the public on Friday 1 December.

Our phone lines will be open as normal.

We apologise for any inconvenience this may cause.

The Western Health Trust should have done more to ease a patient's discomfort during an endoscopy procedure.

Read the full report here. 

Due to the expected disruption caused by the public transport strike, our office will be closed to the public on Friday 15 December.

Our phone lines will be open as normal.

We apologise for any inconvenience this may cause.

Due to the expected disruption caused by the public transport strike, our office will be closed to the public on Friday 22 December.

Our phone lines will be open as normal.

We apologise for any inconvenience this may cause.

Our office is closed from the afternoon of 22 December until Tuesday 2nd January 2024.

If you wish to contact us during this time, please use our online complaints form or send us an email.

Merry Christmas and a Happy New Year!

At a reconvened Adjudication Hearing held yesterday in the Downshire Civic Centre, Downpatrick, the Acting Commissioner, Mr Ian A Gordon OBE, having previously concluded that Councillor Patrick Clarke had breached the Local Government Code of Conduct for Councillors, imposed a sanction on him of disqualification for a period of three years for being, or becoming, a councillor.  Click here for a copy of the press release.

The Adjudication Hearing held yesterday in Downshire Civic Centre found that Councillor Patrick Clarke had failed to comply with the Northern Ireland Local Government Code of Conduct for Councillors. 

A Public Adjudication Hearing to consider alleged breaches of the Councillor Code of Conduct by Councillor Patrick Clarke, Newry, Mourne and Down District Council took place on Thursday 29th September 2016 at 10am in the Downshire Civic Centre, Downpatrick.  

The Commissioner today published her policy on Alternative Actions.

A report issued today has found that the Department for Communities has implemented a number of recommendations relating to how it uses further evidence in support of Personal Independence Payments, but that it must do more to improve the system for claimants.