The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.
The parents of a woman with multiple healthcare needs complained that she should have been cared for in a nursing home rather than a residential home. Our investigation found that the Trust properly assessed the woman’s needs and cared for her appropriately.
We found no maladministration in the way the Council for the Curriculum, Examination and Assessment’s made its decision about an exam grade, but were critical of the system it had in place for receiving appeals.